Thank you for choosing Flowers South Woodford for your online flower delivery needs. These Terms and Conditions (“Terms”) govern your use of our website and services for ordering flowers online for delivery across South Woodford and the surrounding areas. Please read them carefully before placing your order. By using our site and placing an order, you are deemed to have read, understood, and agreed to these Terms. If you have any queries regarding these terms, please contact us prior to placing your order.
In these Terms, “we”, “us”, or “our” refers to Flowers South Woodford. “You” or “your” refers to the individual or company placing an order with us. “Flowers South Woodford” refers to our online flower delivery service, serving South Woodford and its surrounding areas. “Goods” or “products” refer to any flowers, floral arrangements, plants, gifts, or related items sold through our website.
Our e-commerce platform enables you to order flowers and related products for delivery within South Woodford and neighboring regions. These Terms are binding for all customers placing orders for delivery in South Woodford or its surrounds, regardless of the location from which the order is placed.
To purchase flowers or products, browse our selection, choose your desired items, and add them to your online basket. You will be required to provide accurate delivery and contact details to ensure successful delivery of your order.
Flowers are natural products, and while we strive to replicate the arrangements shown on our website as closely as possible, some variation may occur. The images provided are for illustrative purposes only. In circumstances where particular flowers, containers, or gift items are unavailable, we reserve the right to substitute goods of equal or greater value without notice. If significant substitutions are necessary, we will attempt to contact you prior to dispatch.
All prices are shown in Pounds Sterling and include Value Added Tax (VAT) where applicable unless stated otherwise. Delivery charges will be added at checkout and displayed separately. We reserve the right to adjust prices or promotional offers at any time without prior notice, but such changes will not affect orders already confirmed.
Payment must be made in full at the time of purchase. We accept a variety of payment methods, including debit cards, credit cards, and other major online payment systems as indicated at checkout. All payments are processed securely. By submitting your payment, you represent and warrant that the payment details provided are accurate and that you have the necessary authorisation to use the payment method.
We offer flower delivery across South Woodford and the nearby areas as specified on our website. Please check our current delivery zones before ordering. You are responsible for providing complete and correct delivery information. Incorrect or incomplete information may result in delays or non-delivery. We cannot accept liability for unsuccessful delivery where the information supplied is inaccurate.
You may cancel or amend your order by contacting us as soon as possible after placing your order. For same-day or next-day South Woodford flower deliveries, we recommend contacting us promptly, as we process and dispatch orders quickly. Cancellations or amendments requested after the product has been prepared or out for delivery cannot be guaranteed and may not be eligible for refund.
We aim to deliver high-quality flowers and customer satisfaction. Should you be dissatisfied with the product or if there is an issue with your order, please notify us within 24 hours of delivery with details and, where possible, photographs. Where appropriate, we will offer a replacement, an alternative, or a full or partial refund according to your preferred resolution, subject to our assessment of the issue. Due to the perishable nature of flowers, returns can only be accepted where goods are faulty or not as described.
Our total liability relating to your order shall not exceed the total amount paid by you for the relevant goods. We are not liable for indirect, incidental, or consequential losses, loss of business, profits, or reputation in connection with your order. While we take care to fulfill each South Woodford flower delivery, we shall not be responsible for any delays or failures due to circumstances beyond our reasonable control, including but not limited to adverse weather, acts of God, strikes, or transport disruptions.
Your personal and payment information is collected and handled in accordance with our Privacy Policy. We use your details to process and fulfill your flower delivery order, as well as to communicate with you regarding your purchase, and for marketing purposes where you have consented. We do not sell or share your information with third parties other than for the fulfillment and delivery of your order.
All content on our website, including text, images, and branding, are the intellectual property of Flowers South Woodford unless otherwise noted. You may not copy, distribute, or reproduce any content without prior written permission.
We reserve the right to update these Terms and Conditions from time to time. Changes will be published on our website and become effective immediately. Please check the latest version before placing your order.
These Terms and any disputes arising from them are governed by and construed according to the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the English courts in respect of any dispute arising out of or in connection with these Terms.
If any provision of these Terms is deemed unlawful, invalid, or unenforceable by a competent authority, the remaining terms will remain in effect.
These Terms constitute the entire agreement between you and Flowers South Woodford regarding your purchase and supersede all previous representations or agreements.
Note: These Terms and Conditions are applicable to all customers placing online flower delivery orders in South Woodford and the surrounding areas. Your statutory rights as a consumer are not affected.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in South Woodford, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near South Woodford.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
